If you experience a gas-related emergency between 8 p.m. and midnight tonight, please call 210-353-HELP (4357) or 1-800-870-1006 for assistance. Our outage map and reporting tools will be unavailable during this time.
Theft of Service
Theft of natural gas and electricity can be deadly. It costs ratepayers more than half a million dollars each year. You can help stop thieves by reporting suspicious activity.
Here are some things to look for:
- A non-uniformed person working on a meter, on power lines or digging near underground utility lines and transformers
- Loose wiring or objects connected to or near a meter
- Flexible tubing that is always near a meter
If you suspect someone of stealing uility services, please report this suspicious activity anonymously using our online form: Report Utility Service Theft.
Or call us at (210) 353-4688 (HOTT).