CPS Energy’s offices, customer service centers, and the call center will be closed on Thursday, November 28 and Friday, November 29, 2024 in observance of Thanksgiving. Offices will reopen on Monday, December 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Sustainable Tomorrow Energy Plan (STEP)
We offer energy savings programs and rebates to help our residential and business customers save energy and money, as well as reduce the overall demand for energy in our community.
In 2009, we launched our Save for Tomorrow Energy Plan (STEP) which challenged us to reduce our community's energy demand by 771 megawatts (MW) by 2020, roughly the equivalent of a large power plant. Thanks to our customers, we exceeded our original STEP goal one year ahead of time and under budget.
A study has shown STEP helped save our customers 6.3 terawatt-hours (TWh) of electricity, creating over $553 million in bill savings. In fact, in 2019, STEP saved our customers enough energy to power over 104,000 homes and provided 680 annual jobs.
Our award-winning energy efficiency and conservation programs received approval during 2022 for $350 million in funding over five years from our Board of Trustees and City Council. Sustainable Tomorrow Energy Plan (STEP) goals are 410 MW of demand reduction, 1% energy savings per year, 16,000 weatherized homes, and 1.85 million tons of avoided carbon over five years. We are designing STEP programs with an equity lens to help our customers use less energy and reduce emissions.
Learn about findings from an assessment and benchmarking of STEP conducted by the Brattle Group in February 2022 here.
You can also read more on the City of San Antonio - Office of Sustainability website: Sustainable Tomorrow Energy Plan.
Residential Rebates & Programs
REBATES
- WiFi Thermostat Rewards (STEP)
- Home Energy Rebate - Central Air (STEP)
- Home Energy Rebate - Heat Pump (STEP)
- Home Energy Rebate - Window Unit (STEP)
- Home Energy Rebate - Pool Pump (STEP)
- Home Energy Rebate - Attic Insulation (STEP)
- Home Energy Assessment Program (STEP)
- New Home Construction Rebate (STEP)
- High Performance A/C Tuneup (STEP)
- Solar Rooftop Rebate (STEP)
- Cool Roof Rebate (STEP)
- Green Shade Tree Rebate
- Mow Down Smog Rebate
- Retail Lighting Discounts (STEP)
OTHER PROGRAMS
- Payment Options & Customer Assistance
- Community Solar - Big Sun (Residential) (STEP)
- Casa Verde - Free Weatherization (STEP)
- Multifamily Program
Business Rebates & Programs
REBATES
- WiFi Thermostat Rewards (STEP)
- Solar PV Rebate (STEP)
PROGRAMS
- Free HVAC Tune-Up (STEP)
- Commercial Demand Response (STEP)
- Community Solar - Big Sun (Business) (STEP)
INDUSTRY SOLUTIONS