System Maintenance: On Sunday, April 6, 2025, from 1:00AM to 5:00AM, our EZ Pay credit card payment processing may not be available; however, you may make a payment by logging in to Manage My Account. If you experience any issues, you can report an outage online or by calling (210) 353-4357. Please note that access to bills in Manage My Account may also be limited during this maintenance window.
Doing Business With Us
We make doing business with us convenient for you by accessing our free online Manage My Account service. With Manage My Account, you can use a PC, laptop, tablet or smartphone and have 24/7 access:
- To My Energy Portal for insights into the energy you're buying and ways to save.
- To start or stop services.
- To request basic electric or gas services.
- To manage your alert preferences and contacts, and more.
No Internet access or have a more complex issue? No problem. We’re just a phone call or email away. Call us at (210) 353-2222 or email feedback@cpsenergy.com.
