CPS Energy’s offices, customer service centers, and call centers will be closed on Monday, January 20, 2025 in observance of Martin Luther King Jr Day. Offices will reopen on Tuesday, January 21 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account (MMA).
Shavano Park Pole Replacement
As part of our ongoing efforts to deliver reliable service, we routinely take proactive measures to ensure our infrastructure continues to perform as expected. We have identified the need to replace 94 utility poles within the City of Shavano Park. This work will require tree trimming efforts as well as access onto customer property.
To keep our community informed, we have scheduled a public meeting for Monday, August 06, 2018 at:
Shavano Park City Hall,
900 Saddletree Court
6:00 – 7:00 pm.
Please join us to receive details about this service improvement project.