System Maintenance: Starting on Saturday, April 26, 2025 from 8 PM to Sunday, April 27, 2025 at 5 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
RAC Questions & Answers - CPS Energy Rates & Roadmap
This page will be updated frequently with questions & answers by topic.
CPS Energy Rates & Roadmap Topics Include:
- Overview of current rates
- Performance of current rates
- Optimizing rates
- Roadmap
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RATE DESIGN
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
Questions & Answers:
- Of total 10% increase- what’s getting passed through fuel adjustment? (Answered)
- What is the percentage of “spot” sales for wholesale on an ongoing basis?
- What are the labor changes for assessments and incentives? (Answered)
- What are the increases in outside services? (Answered)
- What are the increases in capital for infrastructure modernization? (Answered)
- If customer growth is increasing, why are we getting no revenue impact? (Answered)
- On flat revenue projection, are we charging enough for installations? (Answered)
- What happens if you are wrong in the Uri Storm costs? (Answered)
- How is it a good thing for CPS to lose revenue from a solar panel? (Answered)
- Can the UCT be recalculated into two scores? (Answered)
- Have we incorporated the shift for electric vehicles into our projected load growth? (Answered)
- Do we have an estimate on when we expect the residential smart meters to be all installed? (Answered)
- Have we recalculated the value of conservation as an avoidance strategy combined with renewables on the grid? (Answered)