CPS Energy’s offices, customer service centers, and call centers will be closed on Monday, January 20, 2025 in observance of Martin Luther King Jr Day. Offices will reopen on Tuesday, January 21 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account (MMA).
Customer Service Centers - Appointments and Wait Times
Customer Service Centers Hours: Monday – Friday, 7:45 AM – 5:00 PM, except holidays.
Hours of Operation:
- Monday – Friday, 7:45AM – 5:00PM, except holidays
- CLOSED: Saturday & Sunday
Estimated wait times are refreshed every five (5) minutes.
Bypass the lines and take care of all of your billing and account needs from the comfort of your home with Manage My Account.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
Hours: Monday - Friday, 7:45 AM - 5:00 PM
This CPS Energy location is closed.
