CPS Energy’s offices, customer service centers, and the call center will be closed on Thursday, November 28 and Friday, November 29, 2024 in observance of Thanksgiving. Offices will reopen on Monday, December 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
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Schedule a day and time for us to call when it is convenient for you.
You can get the most up-to-the-minute account information online anytime and it’s FREE. Check your balance, pay your bill, review your current and past transactions, start, stop and transfer service and more – anytime with Manage My Account. Sign up today!