CPS Energy’s offices, customer service centers, and call centers will be closed on Monday, January 20, 2025 in observance of Martin Luther King Jr Day. Offices will reopen on Tuesday, January 21 at 7:45AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account (MMA).
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Schedule a day and time for us to call when it is convenient for you.
You can get the most up-to-the-minute account information online anytime and it’s FREE. Check your balance, pay your bill, review your current and past transactions, start, stop and transfer service and more – anytime with Manage My Account. Sign up today!