CPS Energy’s offices, customer service centers, and the call center will be closed on Thursday, November 28 and Friday, November 29, 2024 in observance of Thanksgiving. Offices will reopen on Monday, December 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Energy Conservation Levels
Energy Conservation Levels
Today is:
JOIN OUR COLOR-CODED CHAMELEON IN CONSERVING ENERGY AND SAVING MONEY WHEN DEMAND FOR ENERGY IS HIGHEST.
Why a chameleon? This colorful creature isn’t just a fun mascot – he’s a symbol of adaptability and awareness. With his sharp monocular vision, our color-coded chameleon keeps one eye focused on energy conservation and the other helping customers save money.
Our color-coded Energy Conservation Levels help customers use simple tips to conserve energy and control their energy use. The conservation levels align with the anticipated daily demand for energy. Green Days call for everyday conservation. If more conservation is needed during peak energy demand, we will declare a Yellow Day and encourage the community to conserve more during certain hours. If ERCOT, the statewide grid manager, declares grid reliability is at risk, we will issue an Orange or Red Alert.
CONSERVATION LEVELS:
ERCOT:
Electric Reliability Council of Texas (ERCOT) manages the flow of electric power for more than 26 million customers in Texas.
- TXANS (ercot.com) - A communications tool that delivers clear and reliable information on ERCOT grid conditions.
- Track statewide electricity demand at ERCOT.com and view daily peak demand forecast, current load, and available generation.
- ERCOT Dashboard (More information on Advisories, EEA1, EEA2, & EEA3)
- Sign up for the ERCOT mobile app (available for download at the Apple App Store and Google Play).
- Follow ERCOT on X (formerly Twitter) (@ERCOT_ISO) and Facebook (Electric Reliability Council of Texas).
OTHER HELPFUL LINKS:
BE PREPARED:
Don’t wait for an emergency or power outage, make a family emergency plan now. If you have medical equipment that requires electricity or medicines that need refrigeration, check with your doctor when making your plan. Assemble a power outage emergency kit. Follow us on Facebook, Nextdoor, X (formerly Twitter), and our Newsroom for updates during outages and emergencies. Visit cpsenergy.com/prepare.
