CPS Energy’s offices, customer service centers, and the call center will be closed on Thursday, November 28 and Friday, November 29, 2024 in observance of Thanksgiving. Offices will reopen on Monday, December 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
RAC Questions & Answers - Social Issues
This page will be updated frequently with questions & answers by topic.
Social Issues Topics Include:
- Affordability
- Customer assistance programs
- Equity
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RATE DESIGN
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
Questions & Answers:
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