System Maintenance: Starting on Saturday, April 26, 2025 from 8 PM to Sunday, April 27, 2025 at 5 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
Employment Verification
CPS Energy is eager to work with companies and agencies interested in verifying the employment of current and former CPS Energy employees. If you need assistance, all requests must:
- Be in writing
- Provide a release or authorization signed by the employee
Employment verification requests may be sent:
CPS Energy
Attn: Verification of Employment
500 McCullough
Mail Drop: RT0201
P.O. Box 1771
San Antonio, Texas 78296
Email: [email protected]
Fax: (210) 353-6390
