System Maintenance: Starting on Saturday, April 26, 2025 from 8 PM to Sunday, April 27, 2025 at 5 AM, we will be performing maintenance on our systems. During this time, Manage My Account, all other web portals, customer alert notifications, and our automated phone system will be unavailable. EZ Pay credit card payment processing and visibility to bills in Manage My Account will be unavailable. We will still be able to process emergency gas and electric requests by calling 210-353-HELP (4357) or 1-800-870-1006.
Green Shade Rebate Guidelines
CPS Energy rewards customers for planting shade trees to increase their homes’ energy efficiency. But it’s critical to maintain your trees, in order to qualify for our Green Shade tree rebate program. See our tips:
How to plant:
- Before you dig, call 811 for free, utility locator service
- Once utility lines are marked, identify tree-planting locations 10-30 feet from the building
- For each tree, dig a hole at least two times the diameter of the root ball
- Always keep the top of the root ball level with surrounding grade; never put soil on top of the root ball
- Water the root ball and backfill the hole completely
- Apply several additional gallons of water over the entire planting zone
How to water:
- Follow the 3-2-1 method––start by watering three times per week for the first month, two times per week for the second month and one time per week for the third month, then water two times per month for the next three months and one time per month through the next growing season (March - August)
How to mulch:
- Renew mulch once each year at a two-inch depth and at a radius of between 24-inches and 36-inches around the tree, for the first two years after planting
- Mulch should not touch the trunk of each tree