CPS Energy’s offices, customer service centers, and the call center will be closed on Thursday, November 28 and Friday, November 29, 2024 in observance of Thanksgiving. Offices will reopen on Monday, December 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Stakeholder Engagement
2023 Section
2022 Section
- Video: State of Infrastructure Luncheon - September 9, 2022
- Video: Suburban Cities Summit May 20, 2022
- Video: Suburban Cities Summit October 28, 2022
- An assessment and benchmarking of STEP was conducted by The Brattle Group during February 2022. Learn about the findings here.