CPS Energy’s offices, customer service centers, and the call center will be closed on Thursday, November 28 and Friday, November 29, 2024 in observance of Thanksgiving. Offices will reopen on Monday, December 2 at 7:45 AM. Customers can report natural gas or electric emergencies by calling 210-353-HELP (4357) or 1-800-870-1006 anytime. Online services may be conveniently accessed through Manage My Account.
Rate Advisory Committee (RAC) - Questions & Answers
2 of 5
RATE DESIGN
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
1 of 5
GENERAL: CPS ENERGY & INDUSTRY
TOPICS:
- Business & operating model
- Financial objectives & outlook
- Rate benchmarking
- Energy efficiency & demand response
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RATE DESIGN
TOPICS:
- Objectives of rate design
- Rate design trends
- Industry case studies
- Cost model of providing service
3 of 5
GENERATION STRATEGY
TOPICS:
- Current fleet
- Objectives for the future
- FlexPOWER Bundle
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SOCIAL ISSUES
TOPICS:
- Affordability
- Customer assistance programs
- Equity
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CPS ENERGY RATES & ROADMAP
TOPICS:
- Overview of current rates
- Performance of current rates
- Optimizing rates
- Roadmap
